Pay Utility Bill

    Bill Payment Information

    View and pay your Utility Bill online

    **Note** The utility billing software was updated on October 15, 2019. Some changes have occurred in the sign-in procedure: A new login screen will now require the use of your email address when signing in, instead of your username: {Old user Name}. New Password requirements, all passwords must be at least 8 characters in length, with a minimum of 1 Capital Letter, 1 Number, and 1 Special Character. Previously the software didn’t require the special character, so if your password didn’t contain one, it will no longer work.  The easiest way to correct this is to click on the “forgot password” link and follow the directions for entering a new password. If you have any problems logging in, or are unable to access your account data, please contact the Village’s IT help desk at 262.948.8990.

    If creating a new account: 
    • Please have your utility bill ready, you will need your account and customer numbers from your utility bill. 

    • Open detailed instructions here to ensure successful setup.

    Once you create a login and link your utility account to your login you will be able to: 

    • View your bill summary and detail 
    • Sign up for automatic payments on the 20th of each month (the bill's due date).
    • Make one-time payments by e-check for no additional charge.
    • Make one-time payments by credit/debit card with a 3% fee.  

    When making one-time payments, you will be directed to our payment gateway vendor, "", to complete your payment request.

    click here to pay online
      picture of bank check

    Auto Pay Form  To enroll in Auto Pay without creating an online profile.  Complete this form and submit with voided check via mail to:

    Pleasant Prairie Utilities  
    9915 39th Ave
    Pleasant Prairie, WI  53158

    or email 

    Cash or checks are accepted in person at the Village Hall or a check can be mailed to:

    Pleasant Prairie Utilities
    9915 39th Ave
    Pleasant Prairie, WI 53158

    Tax & Utility Payment Drop Box Available

    For your convenience, a 24-hour drop box is available for payment of your tax and utility bills.

    • Located on the exterior wall of the Pleasant Prairie Village Hall, 9915 39th Avenue, off to the right (west) of the main entrance.
    • Please enclose your payment stub along with a check in an envelope before depositing.
    • No cash please.
    • Payments deposited in the drop box on the due date will be considered paid on time.



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