Pay Utility Bill

Bill Payment Information

View and pay your Utility Bill online

Please see payment options below. We highly encourage online payments whenever possible.

To create a new online payment account:
  • Please have your utility bill ready, you will need your account and customer numbers from your utility bill. 

  • You must use your email address as your user name.

  • Password requirements: at least 8 characters in length, with a minimum of 1 Capital Letter, 1 Number, and 1 Special Character.

  • Open detailed instructions here to ensure successful setup.

Once you create a login and link your utility account to your login you will be able to: 

  • View your bill summary and detail 
  • Sign up for automatic payments on the 20th of each month (the bill's due date).
  • Make one-time payments by e-check for no additional charge. You do not need to have a physical check to make an e-check payment. All you need is your bank routing number and checking account number.  This information can typically be found by logging into your personal bank portal.
  • Make one-time payments by credit/debit card with a 3% fee.  

When making one-time payments, you will be directed to our payment gateway vendor, "", to complete your payment request.

click here to pay online
  picture of bank check

Auto Pay Form  To enroll in Auto Pay without creating an online profile.  Complete this form and submit with voided check via mail to:

Pleasant Prairie Utilities  
9915 39th Ave
Pleasant Prairie, WI  53158

or email 

Cash or checks are not currently accepted in person at the Village Hall but a check can be mailed to:

Pleasant Prairie Utilities
9915 39th Ave
Pleasant Prairie, WI 53158

Tax & Utility Payment Drop Box Available

For your convenience, a 24-hour drop box is available for payment of your tax and utility bills.

  • Located on the exterior wall of the Pleasant Prairie Village Hall, 9915 39th Avenue, off to the right (west) of the main entrance.
  • Please enclose your payment stub along with a check in an envelope before depositing.
  • Payments deposited in the drop box on the due date will be considered paid on time.
  • Although we normally discourage putting cash in the drop-box, we are making an exception during the current COVID-19 health emergency. Cash will be accepted for Utility Bill payments only. Please put cash in a sealed envelope along with your payment stub. All the cash in the envelope will be applied to your Utility account and no change will be given.
  • Please do not put cash in drop-box for Property Tax payments.



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