Citizen Complaint Policy

The Pleasant Prairie Police Department strives to provide its residents with only the highest quality of community focused law enforcement services. It is the policy of the Pleasant Prairie Police Department to ensure the integrity of the agency, as all employees are held to the highest standards of official conduct and are expected to respect the rights of all citizens.

This Department takes all complaints regarding the service provided by the Department and the conduct of its members very seriously and will take appropriate action as to discipline, policy change or exoneration. All complaints will be investigated.

It is the Police Department’s intent to make the complaint process accessible to all citizens by providing a number of ways to file a complaint.

A complaint may be initiated:
• In person during regular working hours 7:30 p.m.- 4:30 p.m.
• By phone - 262-694-7353
• By mail – 8600 Green Bay Road, Pleasant Prairie, WI 53158
• By downloading and completing the online form available at the following link: Citizen Complaint Form

Please note that under Wisconsin State Statute 946.66(2) - Whoever knowingly makes a false complaint regarding the conduct of a law enforcement officer is subject to a Class A forfeiture. 

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