
UTILITY BILLING CHANGES EXPECTED IN LATE SEPTEMBER AND EARLY OCTOBER
BILLS ON POSTCARDS WILL BE REPLACED WITH BILLS IN ENVELOPES
Updates to the utility billing process used by the Village will yield changes in the way residents receive their Village utility bills. For the past many years, residents have received Village utility bills printed on green and white perforated post cards. Beginning this fall, utility bills will arrive in residents homes in a white envelope marked with a Village logo and the words Utility Billing Department.
ONLINE PAYMENT WILL ALSO CHANGE THIS FALL
These updates to the billing process are also expected to create changes in the online payment of utility bills. Village staff will know more this summer as the software conversion process proceeds and different portions of the process are tested prior to implementation. Staff will share updates with residents as the process yields more definite details related to how these changes will affect utility customers.