Utility Bills

View and pay your Utility Bill online - click here to pay online

Please see payment options below. We highly encourage
online payments whenever possible.

The Village of Pleasant Prairie has a new and improved bill pay
service. Now, you have the option to pay by text or by phone and
receive email reminders. Utility customers will no longer be able to pay bills through the old utility billing system. Account registration with new login credentials is needed to access the new customer portal, where you can make a one-time payment or schedule automatic payments. Customers currently enrolled in autopay or paperless billing are still enrolled, and no action is needed.

Online Payment Options (Account Number and Customer Number from your utility bill is required)

• View your bill online and make virtual payments
• Sign up for automatic payments
• Or schedule a payment for a specific future date, on or before
the due date, to avoid late fees
• Skip registration to make a one-time payment or view a single
• Pay by Text (Simple online registration)
• Enroll paperless billing

You may also check your balance or pay with our automated phone service by calling (855) 786-5289.

Types of Payment  

E-check payments are still free.
3% (or $2 minimum) fee for credit/debit card.

To view payment history prior to June 2021, click here and login with your old username and password.

InvoiceCloud Flyer Insert

Cash or checks accepted in person at the Village Hall or a check can be mailed to:

Pleasant Prairie Utilities
9915 39th Avenue
Pleasant Prairie, WI 53158

Tax & Utility Payment Drop Box Available

For your convenience, a 24-hour drop box is available for payment
of your tax and utility bills.

- Located on the exterior wall of the Pleasant Prairie Village Hall,
9915 39th Avenue, off to the right (west) of the main entrance.

- Please enclose your payment stub along with a check in an envelope before depositing.

- Payments deposited in the drop box on the due date will be considered paid on time.

- Please do not put cash in drop-box.

Utility Billing Department
Village Hall
9915 39th Avenue
Pleasant Prairie, WI 53158

[email protected]

Monday - Friday
7:30 a.m. to 4:30 p.m.
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